Frequently Asked Questions

Everything you need to know about your Shapeheart shopping experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our high-performance fabrics are designed for a snug, supportive fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

Can I track my order?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

At Shapeheart, we are committed to ethical fashion. 80% of our current collection is made from recycled polyester and organic cotton to minimize our environmental footprint.